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Personal Luxury Meets Savvy Technology at Conrad Hotels & Resorts

by Sami, 12/26/2012

You’ve checked in at the Conrad New York and now rummaging through your bag for that toothbrush that you know you forgot but refuse to admit that you did. If you’re like me, you’ve been less than enthusiastic about calling the front desk about forgotten amenities or last minute requests (I forgot to order transportation for tomorrow’s flight!). 

Swoops in the Conrad Concierge app. The concierge app, available for both Android powered phones, iPhones and iPads, allows guests to manage all aspects of their stay. Whether it’s pre-arrival requests or on-property amenity, it’s all accessible via the app from where ever you may be. 

I was asked to test out the app and see how much it affected my stay at the Conrad New York. After all, the hotel reported higher guest satisfaction rate from those who have used the app. In the world where our lives run on our phones, it’s no wonder we’re happier when we can personalize luxury to meet our needs and wants. 

I also felt less guilty about ordering room service at 3:00 a.m. when I knew that I can do it all via the app and not have to call anyone. All in all, it made my stay so much more convenient. 

Other services provided by the Conrad Concierge app:

  • Books stays at Conrad hotels worldwide
  • Arrange car service and valet parking
  • Schedule wake-up calls
  • Make dining reservations
  • Access suggestions for local entertainment and dining
  • Request housekeeping
  • Check flight information
  • Directly book spa appointments
So go ahead and give it a whirl and let me know if you love it as much as I do! After that, tweet me at @SamiAri and @ConradHotels and let us know which Conrad hotel in the world you’d like to try the app at. I will select a random person to win one free night (courtesy of Conrad Hotels & Resorts) at any Conrad in the world. Contest ends at 12:00 a.m. CST on Friday, Jan. 11th. 
Disclosure: I was offered complimentary stay at Conrad New York but by no means was obligated to write above review. Those views are strictly my own observations of the Conrad Concierge app.

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